MOBILE AND WEB
When to Curbside
Curbside consults are used when you need specialist input about a patient case.
Examples include:
• Guidance on diagnosis or treatment
• Determining whether a patient needs a referral
• Advice on next steps for patient care
Curbside consults document the interaction and support clinical collaboration.
MOBILE AND WEB
When to Chat
Chat is for quick, informal messaging between providers.
Examples include:
• A specialist introducing themselves to a PCP in the area
• Sharing information about services at a practice
• Coordinating introductions or networking
• Asking general questions not related to patient care
Chat helps providers connect without creating a clinical consult.
Watch how to send First Available and Indicidual Provider curbside, start to finish.